Refund policy
Refund & Return Policy:
At Retail Therapy Beau’Tyque, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Return Eligibility:
Items may be returned within 14 days of delivery if they meet the following requirements:
- Item is unworn, unwashed, and unused.
- Original tags are attached.
- Item is free of stains, odors, pet hair, makeup, or damage.
- Item is returned in its original condition.
Non-Returnable Items:
The following items are final sale and cannot be returned or exchanged:
- Clearance or sale items
- Bodysuits
- Undergarments
- Swimwear
- Accessories
- Gift cards
Refunds:
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Original shipping charges are non-refundable.
Exchanges:
We currently offer exchanges for the same item in a different size, subject to inventory availability.
If the requested size is unavailable, a store credit will be issued.
Store Credit:
Eligible returns may be issued as store credit instead of a refund at the discretion of Retail Therapy Beau’Tyque.
Store credit never expires.
Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
Please include:
- Order number
- Description of issue
- Clear photos of the item
We will work quickly to resolve the issue.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Contact Us:
For return requests or questions regarding your order, please contact us:
Email: support@retailtherapybeautyque.com
Please include your order number in all correspondence.
Policy Updates:
Retail Therapy Beau’Tyque reserves the right to modify this policy at any time without prior notice.